Help & Support

If you encounter any issues, please email support@shiftboard.com. Include the phrase "Developer API" in your email title. To help us troubleshoot as quickly as possible, please include the organization you work for, the API you were working with, the endpoint(s) with which you were having issues, and any other relevant data.

FAQs

Why am I getting a 429 HTTP status code in response to my request?

If you are receiving a 429 response code, it means you've hit the maximum allowance for number of requests, concurrent requests, or bandwidth for your pricing tier, as outlined in our SLA.